Returns & Exchanges
We want you to love your sparkling water experience, which is why we offer a 30-day return policy for all SodaStream sparkling water makers and accessories purchased directly from our website. If you are not completely satisfied, we will provide a full refund to your original payment method.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to begin the process and receive a return authorization.
Pack Your Items
Carefully place the items in their original packaging, ensuring all components like the CO2 cylinder and carbonating bottles are securely included.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package before dropping it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your returned items, we will process your refund within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing